Our Policies

Place your order by faxing the order form below to (800) 323-2225. Please ensure that you have printed your order information so that it is legible. You will receive an order confirmation by email once your order is entered.

Fax Order Form

We ship all orders from our Jacksonville, Fla. facility, usually within 24 hours. We must charge exact shipping charges for orders to be sent outside of the continental United States. Please call us with your order to be delivered to Alaska, Hawaii or other countries. For orders shipping to the continental U.S., shipping charges are $10.00 per order, plus $2.00 per product ordered and shipped to states in the Eastern and Central time zones OR $3.00 per product ordered and shipped to the Mountain and Pacific time zones.

Customer satisfaction is always our No. 1 goal. If you are dissatisfied with your purchase, we will happily issue a replacement or a full refund if you notify us within 30 days of purchase. Please contact our Customer Service team at 800-874-7715 for instructions to ensure proper credit. We ask that you return any merchandise in its original packaging along with the packing slip.

We accept Mastercard, VISA, Discover, Diners Club and American Express credit cards, debit cards, and personal checks. There is no surcharge for the use of any credit card.

Cash on Delivery is available. There is no COD service charge for orders over $150. Call Bodyline at 800-874-7715 if you wish to pay for your order with a COD payment.

This privacy notice discloses the privacy practices for Bodyline, Inc., and applies solely to information collected by its website, www.Bodyline.com.

Information Collection, Use and Sharing

We are the sole owners of the information collected on this site. We only have access to and collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

To opt out: If you no longer want to receive email from us, you can:

  • Email info@bodyline.com and enter “Unsubscribe” in the Subject line.
  • Call us at (800) 874-7715.
  • Mail your request to:

Bodyline, Incorporated
11232 St. Johns Industrial Pkwy N, Suite 4
Jacksonville, FL 32246

Security

We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Sensitive information (such as credit card data) is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for https at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Cookies

We use “cookies” on our website. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Bodyline may also utilize “advertising cookies” to track referrals from internal and external affiliates, as well as advertising campaigns. Bodyline may also use a third-party service provider to send emails that you have agreed to receive. Pixel tags and cookies may be used in those email messages to help Bodyline measure the effectiveness of its advertising and to enable Bodyline to provide more focused marketing communications to you.